Frequently Asked Questions
Everything you need to know about your Scandivv shopping experience.
How long does shipping take?
Standard shipping typically takes 5-9 business days. We also offer express shipping options at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 5 business days of receipt.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our Scandinavian-inspired fits may vary by collection.
Are your materials sustainably sourced?
At Scandivv, we prioritize quality and ethics. We use a mix of organic cotton, recycled polyesters, and responsibly sourced wool to ensure longevity and environmental mindfulness.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 2 hours of placement by contacting our support team.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Klarna for flexible financing options.